Terms & Conditions

RATES

All prices are quoted in Euro (€), including VAT, per room and per night. A tourist tax, not included, of 1.35 €/adult/night (rate 2021) must be paid on site at the time of payment.

Any stay longer than 7 nights will be subject to a deposit of 25% of the total amount of the accommodation. This amount can be refunded in case of cancellation within the time limit (see § Modification, Cancellation, No-show).

MODIFICATION, CANCELLATION, NO-SHOW

You have the possibility to cancel your reservation without any charge up to 2 days before your arrival. After that or in case of no-show, the hotel will charge the amount of the first night. Stays of 7 nights or more can be cancelled without charge up to 8 days prior to arrival. For cancellations within 7 days of arrival or no-shows, the 25% deposit received at the time of booking will be retained by the hotel.

EARLY DEPARTURE

In the event that you leave the hotel before the scheduled date, the full amount of the reserved stay will be due.

CHECK-IN/CHECK-OUT

Arrival is possible from 3pm and departure must be before 11am. For any arrival after 7 pm, please inform the hotel and specify your arrival time. The reception closes at 8:30 pm, a late arrival must be mentioned in advance. Luggage can be dropped off on arrival if it is before check-in time and left on site without extra charge if you leave Saint-Malo at the end of the day.

PAYMENT

No payment in guarantee. The credit card number is required, but the card will not be charged. Payment will be made upon departure.